Winnipeg IT Support
Our IT support services can cover all your IT support needs through a dedicated bilingual helpdesk, remote and onsite support, and proactive monitoring and management.
Does Your Organization Have a Reliable Winnipeg IT Support Provider to Stay Productive?
We can provide you with a single point of contact to submit IT problems and an expert team ready to resolve them – on-site or remotely.
Resolute’s IT Support Services include:
✔ An experienced team capable of resolving Level 1, 2, and 3 infrastructure, application, and network issues
✔ A bilingual, 7 x 24 IT service desk able to easily support local and distributed teams via email, phone and self-service portal
✔ Predictable and fast IT support response and resolution times governed by committed service levels
✔ Flexible partnerships including fully outsourced IT support or a blended approach
IT Support Services in Winnipeg
We provide Winnipeg IT support services that fit your business. We can cover select tiers of IT support, divide and handle a portion of support requests to add capacity, or handle all aspects of IT for your team.
IT Support Winnipeg MB
Resolute is well-equipped to handle everything from day to day support, infrastructure management, application management, to network support for your Winnipeg business.
Our managed services team goes beyond pure IT support covering items such as:
- Microsoft 365 Migration and Support
- Proactive Monitoring and Support
- Patch Management
- Desktop and Mobile Device Management
- Server and Firewall Monitoring and Management
- Application Management
- Network Support
- Support for Cloud Services and Integrations
Computer Support Winnipeg
IT computer support of Winnipeg is an integral part of an overall IT support partnership.
Computer Tech Support
Our IT computer support of Winnipeg companies includes:
- Day to day on-site and remote support
- Regular patching and updates
- Configuring and deploying new machines when onboarding new staff or upgrading hardware
- IT Asset Management and license management
IT Support Services Winnipeg
Let our team manage information technology support so you can focus on your business. There’s a reason our helpdesk support team comes highly recommended.
Leverage our Winnipeg Tech Support to gain access to:
- Excellent customer service focused support technicians
- Increased productivity and focus for your team
- Peace of mind that there is a support system in place regardless of when you need to access it
- Flexible IT support in Winnipeg that aligns with how your business operates
Outsourced IT Support in Winnipeg
Many businesses will outsource their day to day IT support so that their in-house IT can focus on the more strategic elements of their business.
For businesses looking to outsource their full IT requirements, they’ll benefit from:
- Cost savings on sub-optimized in-house teams
- Time savings in place of recruiting, hiring, training, and retaining in-house staff
- Scalable support that can scale up or down based on business demand, seasonality, and growth
- Winnipeg IT Support built on best practices and proven methodologies such as ITSM and ITIL
Computer Tech Support Winnipeg
Long Term IT Support
We can provide long term IT support as your business grows and evolves. Our team can handle high-level strategic items such as:
- Technology roadmaps
- IT Governance and cybersecurity planning
- Managing IT assets through their lifecycle
- Aligning IT Strategies to the business
Short Term IT Support
If you just need an IT resource to fill a gap on your support team, we can do short-term staff augmentation contracts to provide support resources while you look for a more permanent hire.
Winnipeg Computer Support Services
IT support can be a complicated service area to maintain in-house. Modern IT environments often contain a complex mix of on-premise gear and integrations between cloud apps.
Tech Support Winnipeg
Our team has the skills and experience to manage and maintain firewalls, network gear, desktops, laptops, mobile devices, and a wide-ranging set of applications.
Winnipeg Small Business IT Support
For many small businesses, it doesn’t make sense to manage IT internally. It requires many diverse skill sets, fluctuations in terms of work required, and the risk of access resting on one resource. We can help.
IT Support Services Your Business Can Count On
At Resolute, our IT services are backed by committed service levels meaning you know exactly how long it will take to get a problem addressed and resolved.
Get IT Support Pricing Today
Teams rely on their workplace technology more than ever with hybrid work models and extended work from home.
If you’re looking for Winnipeg MB IT support specialists, look no further. Contact us today to get IT support pricing for your organization.
Resolute Technology Solutions
IT Support Winnipeg
433 Main St #500, Winnipeg, MB R3B 1B3, Canada
Advantages of Winnipeg Tech Support
Resolute IT support services offer organizations in Winnipeg and across Canada a wide range of benefits and strategic advantages.
Quick Response and Resolution Times
Send tickets to our service desk support via phone or email and you will get a quick response and resolution in line with the priority of the request.
Access to a Larger Talent Pool
As a full-service IT provider, we can provide guidance in areas like cloud migrations, project management, IT security assessments, and disaster recovery planning.
Flexible Support Partnerships
We recognize one size doesn’t always fit all. We can work with your team to take on the workload that aligns with your capabilities and goals.
Proactive IT Support
We deploy proactive monitoring with a series of alerts so we can remotely take action should an issue arise without impeding your team’s productivity.
Remote and Onsite Support
We have many resources in Winnipeg meaning we are there for you – on-site or remotely.
7 x 24 Coverage and After Hours’ Support
We have full time IT support technicians ready to solve high priority issues in all North American time zones and ready to activate after hours